Guardian Horse Products offer Australia Post and Sendle as postage options at checkout. Postage rates are calculated at checkout.
Orders placed before 11:30am (QLD Time) utilising Australia Post are posted same day (excluding weekends and public holidays). Please note that we are closed on Fridays.
PLEASE NOTE: If utilising Shipping as your postage option, your order will be dispatched the next day (excluding weekends and public holidays). You must supply a street address as Sendle are unable to deliver to a PO Box.
For buyers outside of Australia, please check with your local Customs Import Regulations to ensure your purchase is able to be imported into your given country. We are unable to offer refunds on products that are seized due to Import Regulations. Please also take the time to research Postage Times to your given Country.
In some cases you’ll be contacted by your given postage centre or the courier company if you need to pay any VAT, duty or delivery charges (‘handling fees’) to receive your goods.
They’ll send you a bill stating exactly which fees you need to pay.
They’ll normally hold your parcel for about 3 weeks. If you have not paid the bill by then, your parcel will be returned to the sender.
For the UK you will not have to pay anything to the delivery company to receive goods worth less than £135 unless they’re gifts over £39 or excise goods (for example, alcohol and tobacco).